Refund policy

Returns

  • Items must be unused, in their original packaging, and in the same condition you received them.

  • To start a return, contact us at benchem71@gmail.com with your order number.

  • Refunds
    Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 3-4 business days.

  • Exchanges
    We only replace items if they are defective or damaged. Contact us at benchem71@gmail.com with photos.

    Shipping for returns
    Customers are responsible for return shipping costs unless the item is defective or incorrect.

    Contact
    For any questions, email us at benchem71@gmail.com